What we do: Remove virus, clean all temporary files, scan for virus, malware, Trojans and rootkits. Update Windows. Update most common software vector points for virus infection.
"In my real estate business, and as a columnist for a local paper, I need to have my computer "healthy" all the time. Counting on Avatar to get the job done quickly and efficiently is something I have come to expect and appreciate.-- Michael Locke
You will get a computer back that is free from rootkits, viruses, malware, and spyware. We will update and patch Windows, Microsoft Office, Adobe Acrobat, Adobe Flash for Internet Explorer and Mozilla based browsers, Update to latest Java, remove old runtime versions, clear java cache, update Apple Quicktime. We will setup all of these programs if available to auto update themselves. We will clean out temporary files, temporary internet files, and cookies.
Although he has always officially been an outside consultant, we have long considered Rob (and in more recent years his growing team) as a key part of our IT department. He is knowledgeable, honest, responsible, and fun to talk to.-- Joel Tucker
If we are just removing a virus we will have it back to you typically within 24 hours and sometimes the same day. If we cannot remove the virus and have to reinstall Windows then expect it to take a day longer. We have a success rate of over 95% for virus removal so I don't expect this to be the case.
These guys are great! They're professional, thorough, and reliable. I can really trust these guys with all of my computer need-- Edsel Tan
All of this for a flat rate of only $69. If you would like for us to pick up and drop the computer back off to you just $20 more within a 15 mile radius.
If you want a full backup of the system to an external USB drive we can do that for just $20 more. Bring your own drive or purchase one from us.
In the case of desktops just bring the computer tower. For laptops be sure to remember to bring the power cord. For both be sure to bring any Windows operating system disks, Microsoft Office Software, and other software that we might need if we have to reinstall.
We want to express our thanks to you for all your help with our computer system. Your expertise and hard work is valuable and we appreciate it so much. We know that whatever happens with our computers, Avatar is there to take care of it for us. You can't possibly know just how much that knowledge reduces our stress.-- Shelly Soulema
Avatar Computer Consulting was founded in 1998 by Rob Poston with the mission of providing fast, friendly, and affordable computer solutions to Los Angeles area businesses and homes. As a small business we too understand the value of keeping an eye on the bottom line, which is why we focus on value-added computer solutions which are designed to keep your IT costs down and your productivity high.
Our skilled and experienced consultants will work closely with you or your IT staff to design, install, maintain and support your computer systems. We offer onsite PC repair, remote support, and help desk solutions for your business. We are certified by Microsoft, Citrix and Cisco to install and support their server and networking products. We are also Microsoft Partners and resellers for HP and Dell computers.
Whether you are looking for a networking consultant for a growing business or repairing your home computer, Avatar consultants show the same level of professionalism and devotion to all of our clients. Once done the consultant will explain your problem and our solution in plain English.